Privacy Policy

TagMs wants to make your visit and use of the website as secure, enjoyable and pleasant as possible. Please read the Privacy Notice carefully.

The purpose of this Privacy Notice is to inform you, as a visitor, what kind of information we may gather about you when you visit our website, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of information you provide to us.

By using this website, you signify your agreement to the contents of this Privacy Notice. If you do not agree to this Privacy Notice, please do not use this website. TagMs reserves the right, at its discretion, to update or revise this Privacy Notice. Please check this Privacy Notice often for changes. Your continued use of this website following the posting of any changes to this Privacy Notice constitutes acceptance of any such changes.

TagMs is committed to protecting the privacy of it’s customers, clients and partners. TagMs uses strict guidelines, policies and procedures to ensure that customers and Finders (as defined in the Terms and Conditions) information stays confidential and secure on our database.

Personal Information :

We will use or disclose a client’s personal information only for the purpose for which it was collected, namely to facilitate the safe return of that client’s lost valuable item or pet, unless otherwise communicated to the user.

TagMs may share part of the customer’s contact information (such as name, email, contact number, address or survey information etc.) with companies or organizations from which the customer has purchased or received a TagMs product. No financial information will ever be shared. All nonaffiliated companies that act on our behalf and receive customer information from us are obligated to keep the information we provide to them confidential, and to use the customer information we share only to provide services from their company. No credit card information will ever be transmitted to anyone at any time. The customer may be prompted to fill out a survey questionnaire, the results of which are shared with the company that had given or sold the customer the TagMs product. The company may use this information to contact the customer at a later date.

If you wish to have your information removed from our list of shared customer information, please email with the subject title “remove” or send a request, in writing, to TagMs,

67 Morisot Avenue
Thornhill, ON
L4J 9H9

Your request will be processed within 48 hours.

TagMs will not disclose personal information about a Finder or Owner to each other unless both parties agree in writing. Both parties may agree upon situations in which they wish to meet each other to facilitate the return of a found item. The same goes for any party or business with whom the lost item has been left by the original finder for courier pickup.

TagMs may disclose your personal information as required or permitted by law to local authorities if requested.


TagMs takes special care to protect the safety and privacy of young people using this website. TagMs does not specifically collect information about children. If you are under the age of 18 you are not permitted to create an account with TagMs. It is our clients’ responsibility to check and update the information in their online account profile. If we have incorrect or inaccurate information about you, please log into your account and make any necessary changes to your account information.

People who use our website:

Our system will automatically gather information about people who visit our website. For instance, we gather information about the number of visitors, which web browser is used, the pages they access during their visit on TagMs websites, etc. This helps us to improve our service in a number of ways, for example it helps us to provide an easier way to navigate website and to provide clearer more concise information. TagMs collects information at different points on the website. TagMs is the sole owner of the information collected on this website.


TagMs may email all existing customers reminders up to 2 times a year to confirm their contact information is up to date. TagMs may inform Customers via email of new products and services or to conduct surveys in order to help us to determine how best to improve our services. Customers will be given the choice of opting out of such information requests.


This website takes every precaution to protect the user’s information. All consumer transactions and purchases on our website are secured using a SSL Digital Certificate. This ensures that all transactions and purchases TagMs clients send to us via the World Wide Web will be encrypted. SSL technology encrypts online information.

TagMs does not store any credit card details in any of our databases. All online payments are handled through PayPal Inc. ( We strive to protect all confidential information transmitted to and from our site and we regularly review developments in security and encryption technologies. We cannot however guarantee the privacy or confidentiality of any information passing over the Internet via non-secured email.

Although no system is currently 100% immune from external attack, TagMs has taken commercially reasonable measures to prevent the unauthorized access and improper use of your personal information.

Database Access:

Our registration database is a restricted access zone strictly limited only to individuals who have fulfilled internal security checks. Strict guidelines and password policies are implemented for all restricted access zones. All customer information is entered directly by the customer, unless otherwise requested by the customer directly.

TagMs does not delete any information provided by customers in our database unless the customer requests us to remove it.


Our employees have limited access to our internal database. Access to this database is only permitted at the request of a client or to determine the owner of lost items. Strict password policies are implemented to ensure stronger security. TagMs and its employees will do their best to help contact the owner with the information entered in the customer’s account. When attempting to contact you as part of providing service, we will use the information you provided. Contacting you is on a best efforts only basis and we are not liable for situations which arise because you did not receive notifications, whether that’s due to our performance, a third party’s or your own. Whether you have found a possession or are the owner who has been notified, when choosing to communicate, meet or interact with another person, you do so at your own risk. Please exercise appropriate measures to protect your security, safety and confidentiality at all times. TagMs takes no responsibility when Finders and Owners are in contact with each other. You may contact TagMs to help assist you recovery your lost item during that time if you do not wish to communicate with the Finder.


If we decide to change our Privacy Notice, we will post those changes here. Please refer to this page often.
Updated August 1, 2014